🔒 Spiko Privacy & Data Use Policy

Last Reviewed: July 2025

Overview

Welcome to Spiko. This document outlines how we collect, use, and protect user data. It is designed to ensure transparency, compliance, and safety across all interactions within the Spiko platform.
Use of Spiko constitutes agreement with this policy.

  • Spiko is committed to:
    • Protecting user privacy and personal data
    • Ensuring transparent communication around data handling
    • Complying with local and international data laws
  • This policy applies to all users, streamers, and visitors of the platform.

1. Consent to Use

When you access or use Spiko’s services — including messaging, video chat, and content sharing — you agree to this Privacy & Data Use Policy.
We may update this document as required. Significant changes will be communicated in-app or via email.

2. Data We Collect

2.1 Personally Identifiable Information (PII)

  • We collect the following information when you create an account or interact with our platform:
    • profile image, Date of birth and general location
    • Media you upload or share (photos, audio, videos)
    • Conversations with support or help desk
  • Note: PII is stored securely and only accessed when operationally necessary.

2.2 Non-Personally Identifiable Information (Non-PII)

  • Collected automatically to improve functionality:
    • Device model, OS version, and app version
    • App usage behaviour and error logs
    • Anonymised analytics through trusted third-party services

3. Use of Information

  • We use your data to:
    • Personalise your user experience
    • Enable communication between users
    • Maintain service reliability and uptime
    • Detect and prevent fraud or abuse
    • Fulfil legal or contractual obligations

4. Data Security

  • We implement multiple layers of security, including:
    • End-to-end encryption where appropriate
    • Secure servers with restricted access
    • Ongoing infrastructure monitoring
  • Reminder: No system is 100% secure. Avoid sharing sensitive personal or financial data unless necessary.

5. Legal Sharing & Compliance

  • Spiko does not sell or lease your personal information.
  • We may share limited data:
    • To comply with a valid legal request (e.g., court order)
    • To prevent fraud, harm, or system abuse
    • With verified third-party services for analytics or infrastructure, under strict confidentiality agreements

6. User Responsibilities

  • Users must:
    • Provide truthful and current information
    • Avoid uploading content that violates laws or platform rules
    • Use the app ethically and responsibly
  • Spiko is not responsible for consequences arising from incorrect, misleading, or unauthorized user-submitted data.

7. Children’s Privacy

  • Spiko is restricted to users 18 years and older.
  • Accounts found belonging to minors will be removed.
  • Parents/guardians may request account deletion by contacting support.

8. Third-Party Services

  • External links or embedded tools on Spiko may direct you to third-party websites.
    • Spiko does not control or guarantee the privacy practices of third-party services.
    • Review their privacy policies before engaging.

9. Reporting & Contact

If you suspect misuse of your data or experience a privacy issue, please reach out:
Grievance Officer: 👤 Name: Ankit
📮 Email: mbddyapp@gmail.com
All reports are investigated with urgency and discretion.

10. Important Notices

  • Mental Health Disclaimer: Spiko does not offer crisis or psychological services. If you are in distress, contact local emergency services immediately.
  • In extreme safety situations, Spiko may collaborate with law enforcement to protect users.

11. Policy Revisions

  • We may modify this policy to reflect:
    • Changes in law
    • Updates to Spiko features or infrastructure
    • Evolving security best practices
  • Users will be notified when substantive changes occur. Continuing to use Spiko implies acceptance of the most recent version.